Thelittleweddingcar (referred as the Company) undertakes to hire vehicle(s) to the Client (the person booking and paying for the service) for the period of hire, under the following terms and conditions: Prospective clients may use this website to make contact by telephone or email for a quick quote. We will respond to either request by email or telephone as appropriate, giving a quote based on the information provided. As required, we will negotiate and agree a price for the work the prospective client wants us to do for them. We will then agree a payment method (sending an email confirmation if requested). Payment must be;

1. A deposit to be paid of £40 per car at the time of booking to secure the car and booking date.

2. Pre-payment in full at least 14 days prior to the booking date.

   The following terms also apply;

3. Currently NO UK VAT is charged.

4. Credit card payments are subject to a 3% surcharge.

5. The charge on your credit card statement will be listed as 'thelittleweddingcar'.

6. Any variations to the journey(s) originally discussed, booked and agreed to between the Company and the Client may be subject to additional charges, if these changes involve extra time and/or distance being covered.

7. No hidden taxes, fees or extra charges will be payable upon completion of the job, except where additional waiting time and/or car parking charges have been incurred and these were defined and agreed to in our quotation discussions, or as defined under paragraph (6) above.

8. When a prospective client wishes to proceed on the basis of the quotation given and the payment method agreed, they will confirm their reservation by paying the appropriate deposit.

9. We reserve the right to alter our charges in extreme circumstances, however prices are fixed at the time of booking. See paragraph 28 for further details.

10. We reserve the right to substitute any vehicle or chauffeur/driver.

11. Without prior notice : The Company reserves the right to amend, change, delete or add to these terms and conditions whenever necessary.

    Cancellation and Refund Policy

12. In the event of a "No-show" by the client, or if a booking is cancelled by the Customer within 14 days of the start of the period of hire, any and all monies paid will be totally non-refundable.

13. If a booking is cancelled by the Customer prior to 14 days of the start of the period of hire, any deposits paid will be lost, other payments will be refunded. This does not include sub-contracted related services.

14. Where substitution of vehicles is made by the company, should the cars be unsuitable for the client and the service has not commenced, the company will refund in full any payments made for vehicle hire and champagne where paid for.

15. Every effort will be made by the Company to ensure that the vehicle(s) arrive on time and reach destinations on time too. The Company shall not be held responsible or liable for any delays (and/or arising consequential losses) that occur beyond its control.

16. The Chauffeur will travel by the most appropriate route on the day, unless instructed otherwise by the Customer when term (7) may apply.

17. Although vehicles are fully insured for passenger and third party claims under British Law, Customer's properties are carried entirely at their own risk and the Company shall not be held responsible/liable for any loss/damage to such property.

18. The Company and its Chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger.

19. The Company maintains a strict non-smoking policy in all its vehicles. It is now a legal requirement that passengers  or the drivers are NOT allowed to smoke in the vehicles.

20. Nothing contained in these terms and conditions can affect the Client's' statutory rights.

21. All prices quoted are based on a four hour hire, unless otherwise stated. Where a hire exceeds this time, we reserve the right to charge a waiting time for each car. This charge will be payable to the driver directly.

22. If the hire exceeds the booked time, or is likely to exceed the booking time after completion of the itinerary, the driver(s) may at their discretion and after warning the client or the clients representative take their leave if the client chooses not to pay any additional charges in term (21) Or if the car is required for another booking - term (23).

23. It is not company policy to book a vehicle for more than one event per day, but where a booking may constitute only part of a day i.e. an afternoon, the company may hire out the same vehicle in the evening for a second booking. Where this happens, the company will allow a 2 hour gap for the car to come back to the garage before going out again.

24. Where payments are made by cheque, we reserve the right to charge an administration fee of £15.00 for any cheques returned by our bank to us for whatever reason.

25. Some of our drivers are 'Disclosure Scotland' checked. Where this may be a requirement when vulnerable passengers are travelling in vehicles, please advise at time of booking and we will try to accommodate this requirement.

26. With the change in the law on September 18th 2006, we would draw our clients attention to the height age requirements as regards the law. The following site may be of help... http://www.childcarseats.org.uk/ as the details at the time of booking tend not to include age and height of minors, it is the hirers responsibility to alert our staff that special seating requirements will be required to convey their guests in a safe and legal manner. If 'thelittleweddingcar' has to provide the legal requirement seating, additional costs may be incurred. The appropriate equipment may be free issued by the client at no additional cost.

27. A Deposit is defined in this agreement as 'a payment given as a guarantee that an obligation will be met by the client '.

28. In the event that fuel charges, road mileage charging, car road fund license or any other government taxation system comes into force in between your booking and the commencement of service, we reserve the right to re-negotiate the cost of the service to you. In the event that agreement cannot be reached, all monies paid by the client will be fully refunded out with terms 12 and 13 above. This would typically be a rise in costs greater than 10% for a booking made less than a year in advance.